Dog nose print taken from an ink print or photo
Keep fine silver and bronze shining by wearing them often. Natural skin oils help prevent tarnish. When not wearing your piece, store it in a cool, dry place. Avoid harsh chemicals, bleach, and toothpaste.
Shipping & Delivery
- Tracking information is provided once your order has shipped.
- Once a package has been shipped, delivery is handled by the carrier.
- If a package is marked “Delivered” by the United States Postal Service, it is considered delivered to the address provided at checkout.
If you experience a delivery issue, I’m happy to assist in contacting the carrier, but I cannot be responsible for lost or stolen packages once marked delivered.
For international orders, I will do everything I can to help locate missing packages, but I am unable to offer refunds for items lost in transit.
Turnaround Times - Custom Pieces
Pieces made from ink or photo: Typically, 3-4 weeks from the time the order is placed and a usable print is submitted. During the holiday season, allow 4-5 weeks plus shipping time.
Pieces made from a mold: A mold kit and prepaid return label ship to you after purchase. The sooner you return the molds, the sooner your piece is finished. Allow 4-6 weeks for the full process. Younger children's prints may be less defined, but you will still have a beautiful keepsake.
Returns
Every piece is handcrafted per order, so we do not offer standard returns or refunds. If you are unhappy with your order, please reach out and I will make it right. Contact Daria at daria@mayabellejewelry.com or 215-527-1767.