Keep fine silver and bronze shining by wearing them often. Natural skin oils help prevent tarnish. When not wearing your piece, store it in a cool, dry place. Avoid harsh chemicals, bleach, and toothpaste.

Shipping & Delivery

• Tracking information is provided once your order has shipped.
• Once a package has been shipped, delivery is handled by the carrier.
• If a package is marked “Delivered” by the United States Postal Service, it is considered delivered to the address provided at checkout.

If you experience a delivery issue, I’m happy to assist in contacting the carrier, but I cannot be responsible for lost or stolen packages once marked delivered.

For international orders, I will do everything I can to help locate missing packages, but I am unable to offer refunds for items lost in transit.

Turnaround Times - Custom Pieces

Pieces made from ink or photo: Typically, 3-4 weeks from the time the order is placed and a usable print is submitted. During the holiday season, allow 4-5 weeks plus shipping time.

Pieces made from a mold: A mold kit and prepaid return label ship to you after purchase. The sooner you return the molds, the sooner your piece is finished. Allow 4-6 weeks for the full process. Younger children's prints may be less defined, but you will still have a beautiful keepsake.

Returns

Every piece is handcrafted per order, so we do not offer standard returns or refunds. If you are unhappy with your order, please reach out and I will make it right. Contact Daria at daria@mayabellejewelry.com or 215-527-1767.